RUSH ORDER UPGRADE
Need your order FAST? We got you!
Most of our jewelry is lovingly made to order, so this add this listing to your order for your order to be prioritized. The rush upgrade will be applied to all items in your order and include:
- Same day* or next day production
- USPS Priority Shipping of 2-3 business days
- order and shipping updates
- basically speaking, this upgrade lights a fire under our a** to do everything within our power to ensure you receive your beautiful Rachel Renee Jewelry as fast as possible. This means we add your order to the front of our production list for the day and will do all we can get it in the mail as soon as humanly possible! Why, you may ask? Because you called our jewelry pretty and we're basically people pleasers at heart.
We promise to do our very very best to try to make and ship the same day whenever possible! If your order requires additional time beyond the 1-2 day production time, we will reach out immediately.
For comparison, standard orders are typically made within 3-5 business days, and shipped USPS First class mail with a 3-5 business day delivery window. This translates to an expected delivery window of up to 10 business days with our standard included free shipping, versus an estimated 3-4 business day delivery window with the rush upgrade.
If you have any questions regarding your order please reach out!
Your purchases will arrive in a hand stamped muslin cotton gift bag all ready for gifting, either to yourself or another! Please don't hesistate to contact me with any questions, and thank you so much for visiting Rachel Renee Jewelry
JEWELRY CARE
Thank you for supporting handmade artisan jewelry. Rachel Renee Jewelry is created in Chicago, Illinois. Each piece is handcrafted using the finest of materials and care. Due to the nature of handmade, there may be slight differences, but this will only add character to your handmade jewelry.
For safekeeping and damage prevention, we recommend you store your Rachel Renee Jewelry in the provided giftbox, or in an air tght jewelry storage container of choice. Sterling silver and 14k gold fill jewelry can tarnish over time when exposed to air, but a gentle polish using a soft polishing cloth will make your jewelry look brand new. We suggest not sleeping, swimming or showering in your jewelry.
RETURN & REPAIR POLICY
RETURNS & EXCHANGES
We want you to love your Rachel Renee Jewelry. If you aren't completely satisfied with your purchase, you can send it back to us for an exchange or refund within 10 days of receipt. Custom orders are not eligible for return or exchange. Please contact us prior to returning. For your protection, please pack your return item securely in an insured trackable carrier. Rachel Renee Jewelry is not responsible for items damaged or lost in transit.
REPAIRS
Though we pride ourselves on quality craftsmanship, jewelry can sometimes break. Please send an email to rachelreneejewelry@gmail.com to share details about your situation. If we are able to repair or replace the item, you will be able to ship your jewelry to the studio, and we will return it good as new. Charges may apply.
FREE SHIPPING
We offer FREE DOMESTIC SHIPPING on all Rachel Renee Jewelry orders within the U.S. We do not ship internationally at this time.
Rachel Renee Jewelry orders are handmade in the order in which they are received. Your order will be filled as quickly as possible, usually within 2-3 business days and shipped the following day via USPS Priority Mail (2-3 days). We will notify you of any anticipated delays. Please do not hesistate to reach out with any special turnaround times and we will do our best to accomodate your needs.
When your order is ready to ship, your will receive a shipping confirmation with tracking details. Once an item ships, it is out of our hands and Rachel Renee Jewelry is not responsible for packages damaged or lost in transit.
Thank you for ordering from Rachel Renee Jewelry!
PRIVACY POLICY
We value our customers and their privacy. We will not sell, share, or trade any information you supply with us.
DISCLAIMER
Rachel Renee Jewelry reserves the right to make modifications to the site and information at any time, for any reason. We reserve the right to refuse or cancel any orders at any time. We also reserve the right to limit the quanitity of items ordered by a retail or wholesale customer.
FREE SHIPPING OVER $50
We offer FREE DOMESTIC SHIPPING on all Rachel Renee Jewelry orders over $50 within the U.S. We do not ship internationally at this time.
Rachel Renee Jewelry orders are handmade in the order in which they are received. Your order will be filled as quickly as possible, usually within 3-7 business days (please refer to the individual listing for listing specific turaround time) and shipped the following day via USPS First Class Mail (3-5 business days). We will notify you of any anticipated delays. Please do not hesitate to reach out with any special turnaround times and we will do our best to accommodate your needs.
When your order is ready to ship, your will receive a shipping confirmation with tracking details. Once an item ships, it is unfortunately out of our hands and Rachel Renee Jewelry does not take responsibility for packages damaged or lost in transit. Should any issues arise, please reach out so we can discuss next steps and help any way we can.
Thank you for ordering from Rachel Renee Jewelry!